Frequently Asked Questions

Find answers to the most common questions about HD OPTI. Still need help? Join our discord and a team member will be happy to assist you!

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What are tweaks and what do they do?

Tweaks reduce the delay between you and what happens on your screen. They increase the frame per second produced, making your gameplay significantly smoother and more responsive. They accomplish this by optimizing your system settings, network adapter, registry; disabling power-saving features; removing unnecessary apps; and turning off unneeded background services. Overall, our optimisations give you a more responsive, snappy gaming experience, increasing and stabilizing your FPS while lowering ping and latency, so you can perform at your best. You can further optimise your PC by looking into your BIOS.

Does this Overclock my PC?

No, the HD Optimisation app does not overclock your: CPU, GPU or RAM. This is an additional service we provide manually. The optimisation applied is on a Operating System (OS) level.

Do I need the app running in the background?

Once the tweaks have been applied and you have restarted your personal computer. There is no requirement to have the app running! It is your own personal choice if you would like to see your temperature of Graphics card (GPU) and processor (CPU).

How often should I apply the optimisations?

Once the tweaks are applied they stick! However, when updates occur tweaks can be reset. It is RECOMMENDED to reapply tweaks after DRIVER updates and GAME updates. The clean up features can be applied more frequently (weekly etc).

What happens when my membership runs out?

You will lose access to the functions within the HD Optimisation application. This means if tweaks reset and or you fresh install windows you will be unable to reapply our optimisation to your PC.

Can I upgrade from Standard to Elite?

Yes you can upgrade from standard to elite for £20 (GBP). This is a one time payment and can be done via the HD Optimisation app from the dashboard.

Are the tweaks transferrable to other PCs?

No, When you purchase a license it is assigned to only ONE hardware ID (PC). Thus, making it non transferrable to other users.

Does this work for all games?

Yes, all the tweaks within our HD Optimisation app work with all games. The app reduces latency (more snappy), reduce frametime (less stuttering). We have specific game configs which will directly improve performance and we will continue to add them as games are released!

Will this harm my computer?

No, we believe in the longevity of your PC. The tweaks within our application have been extensively tested on many configurations to ensure compatibility and safety. Our application will reduce the number of unnecessary processes, freeing up resources. Additionally, we believe in your security so we do not remove any security features. Thus, your PC will remain stable and secure from threats.